MN
Mpho N
1 reviews | Active since Jun 2014
26 Aug 2015, 09:23
THREATS
Hi Peter<br> I am writing this fuming with anger,I made arragements with identity to debit the sum of R400 each and every month for my account.Yesterday two man came to my house and made some threats that i dont pay my account and they will take me to court ,Peter y did they debit the sum of R400 yesterday from my account if they know that they have send their guys to my home to threaten me.I am so ashamed of IDENTITY @ this moment ,after paying off my account i want them to close it as i dont want to associate my self with them anymore.
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Identity's replyOfficial
03 Sept 2015, 11:50Hello Paks,
Thank you for your post.
Upon reviewing your account we established that it is currently being handled by Anthony Richards and Associates (ARA) on our behalf. We were truly concerned to read that a letter was hand delivered to you as we do not do door to door collections.
Following our telephonic conversation, we confirm that you will be emailing us a copy of the letter you received in order for us to investigate this matter.
We wish to apologise for any inconvenience caused in this regard and trust that we will be able to resolve this matter upon receipt of your response.
Kind regards,
Lynn
Thank you for your post.
Upon reviewing your account we established that it is currently being handled by Anthony Richards and Associates (ARA) on our behalf. We were truly concerned to read that a letter was hand delivered to you as we do not do door to door collections.
Following our telephonic conversation, we confirm that you will be emailing us a copy of the letter you received in order for us to investigate this matter.
We wish to apologise for any inconvenience caused in this regard and trust that we will be able to resolve this matter upon receipt of your response.
Kind regards,
Lynn
Best regards,
Identity's reply03 Sept 2015, 11:50
Official
Hello Paks,
Thank you for your post.
Upon reviewing your account we established that it is currently being handled by Anthony Richards and Associates (ARA) on our behalf. We were truly concerned to read that a letter was hand delivered to you as we do not do door to door collections.
Following our telephonic conversation, we confirm that you will be emailing us a copy of the letter you received in order for us to investigate this matter.
We wish to apologise for any inconvenience caused in this regard and trust that we will be able to resolve this matter upon receipt of your response.
Kind regards,
Lynn
Thank you for your post.
Upon reviewing your account we established that it is currently being handled by Anthony Richards and Associates (ARA) on our behalf. We were truly concerned to read that a letter was hand delivered to you as we do not do door to door collections.
Following our telephonic conversation, we confirm that you will be emailing us a copy of the letter you received in order for us to investigate this matter.
We wish to apologise for any inconvenience caused in this regard and trust that we will be able to resolve this matter upon receipt of your response.
Kind regards,
Lynn
Best regards,