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Tsholofelo Z

1 reviews | Active since Mar 2017

06 Oct 2017, 15:34

The Best service ever!!!!!!

I have received the best service from the two staff at Identity, Clearwater mall. Those two guys Albert and Portia did more than what was expected from them. I would like to say thank you to both of them for the service they gave me yesterday. They did not have stock of the item I was looking for, however, Portia called someone from her house to get the style number as she bought it so that they get the style number for them to get it for me from other branches. Albert immediately called few branches. It was late already and almost time to go home, however, they still assisted and got me the item from Craddlestone branch. I will be collecting my garment today. Thank you ..thank you.. thank you guys. Really appreciate your effort.

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Replies (1)
Identity
Identity's reply09 Oct 2017, 12:32
Official

It is always a pleasure to hear that our customers receive world class customer service.

Thank you for taking the time to let us know of the professional and efficient service that you received from two of our consultants. We are delighted that they were able to assist you so professionally and that they went the extra mile to facilitate an effortless and unforgettable shopping experience, as this is our vision for customers. We will be sure to relay this wonderful feedback to the worthy recipients as well as their management team.

On behalf of Identity, we would like to express our thanks to you for your valued support and look forward to having you as a fashion-forward customer for years to come.

Kind regards,

Identity Online Team