NS
Nomsa S
1 reviews | Active since Feb 2024
14 Feb 2024, 17:16
Terrible service
I received the worst service from the branch in saveways crescent Emalahleni. I ordered a parcel online and they called me today telling me that the order is being canceled tomorrow so I sent my sister and I asked her to call me when she's there so I can talk to them since I'm not in the province. They didn't assist me, I will never buy from Identity saveways in Emalahleni again
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Identity's replyOfficial
26 Feb 2024, 17:11Dear Nomsa,
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and,in order to resolve. We have arranged for management to get in contact with you
Regards,
Tania
Identity Customer Service
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and,in order to resolve. We have arranged for management to get in contact with you
Regards,
Tania
Identity Customer Service
Identity's reply26 Feb 2024, 17:11
Official
Dear Nomsa,
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and,in order to resolve. We have arranged for management to get in contact with you
Regards,
Tania
Identity Customer Service
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and,in order to resolve. We have arranged for management to get in contact with you
Regards,
Tania
Identity Customer Service