RM
Rochelle M
1 reviews | Active since Jan 2012
07 Dec 2015, 09:55
still waiting for my paid up letter
Good day <br> <br> I am stil waiting for some one to call to confirming my acc is closed as per request an sent me proof to update my itc! <br> <br> But just pay a day late an they always calling
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Identity's replyOfficial
10 Dec 2015, 11:58Hello rochm,
Thank you for your post.
We were concerned to read of your query and apologize for your experience in this regard.
Following our telephonic conversation, we have closed your account as per your request and sent a letter via email confirming this.
Further to this, an instruction will be sent to all credit bureaus to update the status of your Identity account.
Whilst we regret that you have decided to close your account with us, we hope that we can continue our relationship we have established with you over the years by retaining you as a cash customer.
Should you require any assistance in future please feel free contact us on *** or via email on ***.
Yours in Fashion,
Lynn
Thank you for your post.
We were concerned to read of your query and apologize for your experience in this regard.
Following our telephonic conversation, we have closed your account as per your request and sent a letter via email confirming this.
Further to this, an instruction will be sent to all credit bureaus to update the status of your Identity account.
Whilst we regret that you have decided to close your account with us, we hope that we can continue our relationship we have established with you over the years by retaining you as a cash customer.
Should you require any assistance in future please feel free contact us on *** or via email on ***.
Yours in Fashion,
Lynn
Identity's reply10 Dec 2015, 11:58
Official
Hello rochm,
Thank you for your post.
We were concerned to read of your query and apologize for your experience in this regard.
Following our telephonic conversation, we have closed your account as per your request and sent a letter via email confirming this.
Further to this, an instruction will be sent to all credit bureaus to update the status of your Identity account.
Whilst we regret that you have decided to close your account with us, we hope that we can continue our relationship we have established with you over the years by retaining you as a cash customer.
Should you require any assistance in future please feel free contact us on *** or via email on ***.
Yours in Fashion,
Lynn
Thank you for your post.
We were concerned to read of your query and apologize for your experience in this regard.
Following our telephonic conversation, we have closed your account as per your request and sent a letter via email confirming this.
Further to this, an instruction will be sent to all credit bureaus to update the status of your Identity account.
Whilst we regret that you have decided to close your account with us, we hope that we can continue our relationship we have established with you over the years by retaining you as a cash customer.
Should you require any assistance in future please feel free contact us on *** or via email on ***.
Yours in Fashion,
Lynn