Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. Kindly forward your proof of payment to the email *** in order for us to assist.
Regards,
Tania Identity Customer Service
Best regards,
Identity's reply21 Aug 2024, 15:41
Official
Dear Oliver,
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. Kindly forward your proof of payment to the email *** in order for us to assist.