When you try to reason with them they press the phone dead
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Identity's replyOfficial
28 Dec 2023, 09:51
Dear Nicole,
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards,
Tania Identity Customer Service
Best regards,
Identity's reply28 Dec 2023, 09:51
Official
Dear Nicole,
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.