tJ
tom J
1 reviews | Active since Apr 2018
27 Apr 2018, 17:38
rude manager
as a customer going to your store I dont feel the management has people s****s every time I come into the store it would be at promenade the manager or supervisor always give me dirty looks as though im going to ***** something her name is natalie davids an she is very rude no people s****s at all
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Identity's replyOfficial
04 May 2018, 09:42Thank you for bringing this matter to our attention.
At Identity we strive to offer our customers service that consistently meets and exceeds our high standard of excellence.
We confirm that this matter was escalated for the attention of the respective Store Manager, who has addressed your concerns raised with the mentioned consultant.
He has also in the interim attempted to make contact with you, but was regretfully unsuccessful in his attempts. He however remains committed to continue trying to reach you on the number provided, until this matter has been adequately resolved.
We thank you for letting us know of experience, and hope that we have acceptably attended to this matter for you. Should you require any further assistance, please feel free to contact us directly.
Yours in service,
Identity Online Team
Best regards,
Identity's reply04 May 2018, 09:42
Official
Thank you for bringing this matter to our attention.
At Identity we strive to offer our customers service that consistently meets and exceeds our high standard of excellence.
We confirm that this matter was escalated for the attention of the respective Store Manager, who has addressed your concerns raised with the mentioned consultant.
He has also in the interim attempted to make contact with you, but was regretfully unsuccessful in his attempts. He however remains committed to continue trying to reach you on the number provided, until this matter has been adequately resolved.
We thank you for letting us know of experience, and hope that we have acceptably attended to this matter for you. Should you require any further assistance, please feel free to contact us directly.
Yours in service,
Identity Online Team
Best regards,