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Peter M
1 reviews | Active since May 2015
28 May 2015, 12:50
Rude
My wife requested a letter of settlement from identity and was sent, only to find out that the letter still require her to send an sms to receive further information. I called them on the 28th of May 2015 only to find the lady by the name of Nina telling me that there are no letters with details of settlement dates as it was required. Then I requested to talk to the manager, she told me that as much as the account is still active I can't talk to the manager.
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Identity's replyOfficial
20 Sept 2016, 12:43Thank you for your post.
Unfortunately due to a technical error on the hello peter site some of the posts did not reach us in time for us to respond.
We apologise for this unfortunate glitch as we like to respond to customers as quickly and efficiently as we can.
Should the matter that you posted not be resolved, please contact us on services@ identity.co.za and we will gladly assist.
Sincerely yours,
Identity Online Team
Best regards,
Identity's reply20 Sept 2016, 12:43
Official
Thank you for your post.
Unfortunately due to a technical error on the hello peter site some of the posts did not reach us in time for us to respond.
We apologise for this unfortunate glitch as we like to respond to customers as quickly and efficiently as we can.
Should the matter that you posted not be resolved, please contact us on services@ identity.co.za and we will gladly assist.
Sincerely yours,
Identity Online Team
Best regards,