REMOVE ME FROM YOUR MARKETING LIST!!!!!

Item: Identity
Rating: 1
Author: Dipuo N

They keep sending me messages and email about an account I do not have with them, I have been to the store multiple times to enquire and there is no account they they can find. I have asked them to remove me from their marketing list still this falls on deaf ears. They need to stop sending me statements I DO NOT HAVE NOR WANT AN ACCOUNT WITH YOU!!!!!!!!

Helpful (0)

Replies (2)

Identity's replyOfficial

03 Mar 2020, 10:13

We acknowledge receipt of your review and appreciate you getting in touch with us.

We will investigate your concerns raised and will provide you with feedback soon.

Kind regards,

Identity Online Team

Identity's reply03 Mar 2020, 10:13

Official

Identity's replyOfficial

03 Mar 2020, 14:47

Thank you for your post.

Upon receipt of your post, we escalated your concerns raised to the relevant department.

We can confirm that one of our consultants has been in contact with you but have been regrettably unsuccessful in their attempt.

Please note that in order for us to have this matter addressed and resolved, we kindly request you to contact us directly on *** or via email ***.

Hope to hear from you soon.

Kind regards,

Identity Online team

Identity's reply03 Mar 2020, 14:47