1 reviews | Active since Jun 2016

19 Jun 2016, 20:30

randburg

<p>When is my credit limit increasing?the shop ia expensive yet gives me a thousand rand credit just to buy two items! You really need to increase my credit or am leaving!</p>

0
Replies (1)
Identity
Identity's reply21 Jun 2016, 12:59
Official

Thank you for your post.

We can understand your frustration in this regard and as discussed telephonically, credit limit increase offers are sent to customers based on their payment profile held at the credit bureau and the manner in which their Identity account is being conducted.

Further to this, once an offer is available on your account, you will be notified via SMS and will be required to do an affordability assessment and provide us with the relevant proof of income documentation as a required by the National Credit Act (NCA).

We are pleased that you are satisfied with our response. Please do not hesitate to contact us on 021- ********** or via email on ********** should you have any further enquiries.

Yours in fashion,

Identity Online Team

Best regards,