CM
Collins M

1 reviews | Active since Jan 2018

17 Sept 2021, 16:25

Poor service here

Such poor service received at Identity Limpopo Mall. I stood in the queue for 30 minutes while one of the consultants was busy chatting with her friend who works at one of the retailers around here. Is this how you treat your customers or maybe we should not shop here at all

0
Replies (2)
Identity
Identity's reply18 Sept 2021, 09:53
Official
Hi Collins,

Please note that we escalated your concerns raised and feedback will be provided once available.

Kind regards,

Identity Online Team

Best regards,

Identity
Identity's reply04 Oct 2021, 08:32
Official
Hi Collins,

We tried contacting you but were unsuccessful in our attempt. 

Kind regards,

Identity Online Team

Best regards,