AN
Audrey N
1 reviews | Active since Sept 2020
13 Sept 2020, 18:08
Poor service
Deeply disappointed in identity ermelo. Manager was busy on her phone chatting and having personal calls on 12 and 13 September. Doesn’t come quickly when they call for her
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Identity's replyOfficial
29 Sept 2020, 08:23 Thank you for your post.
Upon receipt of your post, we escalated your concerns raised to the relevant
department to address.
We can confirm that one of our consultants tried contacting you but were unsuccessful in their attempt. However, in order for us to further investigate this matter, we kindly requested you to contact us directly on ***/ via email ***.
Kind regards,
Identity Online team
Upon receipt of your post, we escalated your concerns raised to the relevant
department to address.
We can confirm that one of our consultants tried contacting you but were unsuccessful in their attempt. However, in order for us to further investigate this matter, we kindly requested you to contact us directly on ***/ via email ***.
Kind regards,
Identity Online team
Identity's reply29 Sept 2020, 08:23
Official
Thank you for your post.
Upon receipt of your post, we escalated your concerns raised to the relevant
department to address.
We can confirm that one of our consultants tried contacting you but were unsuccessful in their attempt. However, in order for us to further investigate this matter, we kindly requested you to contact us directly on ***/ via email ***.
Kind regards,
Identity Online team
Upon receipt of your post, we escalated your concerns raised to the relevant
department to address.
We can confirm that one of our consultants tried contacting you but were unsuccessful in their attempt. However, in order for us to further investigate this matter, we kindly requested you to contact us directly on ***/ via email ***.
Kind regards,
Identity Online team