1 reviews | Active since May 2014
Poor Customer Service
What is the use having 2 tills in the store if only 1 is used? Whenever I go to Identity, there is ALWAYS 1 cashier, whether it is month end, over weekends or during the week. The ques could be how long the second cashier is always just sitting at the till doing admin. I went to the store to pay my account yesterday, I walked out without paying my account. As soon as my account is settled, I will close my account. It is pathetic to say the least
Thank you for your post.
Unfortunately due to a technical error on the hello peter site some of the posts did not reach us in time for us to respond.
We apologise for this unfortunate glitch as we like to respond to customers as quickly and efficiently as we can.
Should the matter that you posted not be resolved, please contact us on services@ identity.co.za and we will gladly assist.
Sincerely yours,
Identity Online Team
Thank you for your post.
Unfortunately due to a technical error on the hello peter site some of the posts did not reach us in time for us to respond.
We apologise for this unfortunate glitch as we like to respond to customers as quickly and efficiently as we can.
Should the matter that you posted not be resolved, please contact us on services@ identity.co.za and we will gladly assist.
Sincerely yours,
Identity Online Team
