KR
Karabo R
1 reviews | Active since Jul 2020
09 Sept 2020, 15:13
POOOR CUSTOMER SERVICE
Paid my account before end of the month "online" but i am being harrased with endless calls about my account being in arrers and this happens to me everyt month and it messes up with our credit score.
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Identity's replyOfficial
29 Sept 2020, 08:21Thank you for your post.
Upon receipt of your post, we escalated your concerns raised to the relevant
department to address.
We can confirm that one of our consultants tried contacting you but were unsuccessful in their attempt. However, in order for us to further investigate this matter, we kindly requested you to contact us directly on ***/ via ***
Kind regards
Identity Online team
Upon receipt of your post, we escalated your concerns raised to the relevant
department to address.
We can confirm that one of our consultants tried contacting you but were unsuccessful in their attempt. However, in order for us to further investigate this matter, we kindly requested you to contact us directly on ***/ via ***
Kind regards
Identity Online team
Identity's reply29 Sept 2020, 08:21
Official
Thank you for your post.
Upon receipt of your post, we escalated your concerns raised to the relevant
department to address.
We can confirm that one of our consultants tried contacting you but were unsuccessful in their attempt. However, in order for us to further investigate this matter, we kindly requested you to contact us directly on ***/ via ***
Kind regards
Identity Online team
Upon receipt of your post, we escalated your concerns raised to the relevant
department to address.
We can confirm that one of our consultants tried contacting you but were unsuccessful in their attempt. However, in order for us to further investigate this matter, we kindly requested you to contact us directly on ***/ via ***
Kind regards
Identity Online team