NM
Nomsa M

1 reviews | Active since Dec 2019

05 Sept 2022, 10:22

Phenomenal services

On Saturday the 03 September 2022 I went to buy flip flop at Identity Festival Mall & I was helped with a beautiful young lady her name is Sphiwe Makama, she was very helpful, I couldn't make a choice of which one must I take, I kept on changing my mind I think 3/4 time her going up & down taking the other put it back 🙈 she was so patient with me with a smile on her face be for I pay she suggested 2 bring all the 4 pairs to me just to make my final decision😅 we laughed but did made my final decision though, she has a heart of gold, she even thank me instead of me thanking her, she's not even pretending, I just to say big up Simphiwe Makama what you did for me please do it to others shopping would be a better place if all customer services can be like you & Fod bless you 🙏

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Replies (1)
Identity
Identity's reply06 Sept 2022, 09:47
Official
Hi Nomsa,

Thank you for letting us know about your experience and we will be sure to pass your wonderful feedback on to the relevant management team! 

Kind regards,

Identity Online Team