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Nadia N

1 reviews | Active since Nov 2021

27 Jun 2023, 20:21

Pathetic service

I went to Bayside tableview on Sunday 25th June 2023 to go and get my daughter something. We got there at 16H51 and the shop was still open. While my daughter was busy in the fitting room, a security came to me telling me that my daughter needs to get out of the fitting room, because they not going to help us as the cashiers is already cashing up and it was 16H57 that time. Your shop close at 17H00 and not 16H57, the doors were wide open. My daughter was so unhappy and the cashiers were suppose to cash up when the last customer leave. The security said clearly no we not going to help you. You better sort out your staff. This is not the only platform im reporting this. I wanted to spend money on something my daughter wanted and your cashiers started cashing up before the time. Poor service.

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Replies (1)
Identity
Identity's reply30 Jun 2023, 13:06
Official
Dear Nadia,


Thank you for bringing this to our attention.  We are sorry that you’ve had this experience.
      

We always aim to improve our service offering and appreciate the feedback.  We have arranged for management to get in contact with you, in order to resolve. 
      

Regards
   

Tania

Identity Customer Service