rR
riccardoj R
1 reviews | Active since Aug 2017
13 Apr 2023, 17:06
PATHETIC SERVICE
i RECEIVED A SMS STATING THAT MISS ZB NTSHANGASE THERE IS AN OVERDUE BALANCE ON YOUR ACCOUNT.PLEASE NOTE I AM NOT THE PERSON.PLEASE REMOVE MY NUMBER WITH IMMEDIATE EFFECT FROM YOUR DATABASE OR I WILL INFORM OMBUDSBAN THAT YOU NOT COMPLYING WITH POPI ACT.
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Replies (2)0
Replies (2)
Identity's replyOfficial
17 Apr 2023, 17:16 Dear Riccardo, Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania Identity Customer Service
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania Identity Customer Service
Identity's reply17 Apr 2023, 17:16
Official
Dear Riccardo, Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania Identity Customer Service
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania Identity Customer Service
Identity's replyOfficial
26 Apr 2023, 17:36Dear Riccardco,
We have removed your cellphone number from our opt out list and no further messages should generate.
Thank you for bring this matter to our attention.
Regards
Tania Identity Customer Service
We have removed your cellphone number from our opt out list and no further messages should generate.
Thank you for bring this matter to our attention.
Regards
Tania Identity Customer Service
Identity's reply26 Apr 2023, 17:36
Official
Dear Riccardco,
We have removed your cellphone number from our opt out list and no further messages should generate.
Thank you for bring this matter to our attention.
Regards
Tania Identity Customer Service
We have removed your cellphone number from our opt out list and no further messages should generate.
Thank you for bring this matter to our attention.
Regards
Tania Identity Customer Service