FN
F. N.
1 reviews | Active since Mar 2019
14 Jun 2021, 08:48
pathetic service
I recently app**** for an account online. Before completing the application i received an sms congratulating me on my account being successful and to go into a store to sign the preagreement and recieve my vouchers.However when i went back to compete the application i received another sms notifying me that it declined. i think youl service is pathetic
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Identity's replyOfficial
18 Jun 2021, 11:28Thank you for your post.
Upon receipt of your post, we escalated your concerns raised to the relevant department.
We wish to advise that you may visit your nearest store to activate your account, please note that you may visit the store within this month.
We hope that we were able to adequately attend to your concerns raised. Should you however require assistance with any other matter of concern, please contact us *** or at ***
Kind regards,
Identity Online Team
Upon receipt of your post, we escalated your concerns raised to the relevant department.
We wish to advise that you may visit your nearest store to activate your account, please note that you may visit the store within this month.
We hope that we were able to adequately attend to your concerns raised. Should you however require assistance with any other matter of concern, please contact us *** or at ***
Kind regards,
Identity Online Team
Identity's reply18 Jun 2021, 11:28
Official
Thank you for your post.
Upon receipt of your post, we escalated your concerns raised to the relevant department.
We wish to advise that you may visit your nearest store to activate your account, please note that you may visit the store within this month.
We hope that we were able to adequately attend to your concerns raised. Should you however require assistance with any other matter of concern, please contact us *** or at ***
Kind regards,
Identity Online Team
Upon receipt of your post, we escalated your concerns raised to the relevant department.
We wish to advise that you may visit your nearest store to activate your account, please note that you may visit the store within this month.
We hope that we were able to adequately attend to your concerns raised. Should you however require assistance with any other matter of concern, please contact us *** or at ***
Kind regards,
Identity Online Team