NS
Nomzamo S

1 reviews | Active since May 2021

16 Nov 2021, 20:22

Pathetic online service

Ordered about 8 items online in a single order and they all came one by one in dirty PLASTICS at the time of the pandemic! China stores do better than Identity.Never again.

0
Replies (1)
Identity
Identity's reply17 Nov 2021, 09:22
Official
Hi Nomzamo,

Thank you for raising your concerns with us.

We wish to advise that we tried contacting you to have your concerns raised addressed. However,  we wish to apologise for the manner in which you received your parcels.

Please note that we wish to investigate this matter further, please let us know the convenient time to contact you.

Kind regards,

Identity Online Team