Pathetic customer service @ Identity Umlazi

Identity in Mega city, Umlazi.... Visited the store today and witnessed a customer walk in without sanitizing. I asked the cashier about this as I'm employed at dept of health and its concerning to find that a store as big as identity which is part of Truworths not following proper Covid-19 regulations. I was ignored by her and given a bad attitude. When I told her I was there to make payment toward my account she ignored me and continued setting up her till. Annoyed, I walked out. I am appalled by Identity's pathetic customer service and negligence in a time like this. Imagine being ignored by a cashier when you go to pay your account! Is this how you treat your customers Identity? Well done on losing a good customer. As soon as I do make payment I'm closing my account. I won't shop at a store that puts me and my child at risk and has a bad attitude about it when being called out.