Paid Up Letter
<p>I called in on Tuesday for a paid up letter and I am still waiting. I called in today again and I was promised that I would receive it via email. I am still waiting on it.</p>
Thank for your post and we sincerely apologize for the delay in our response.
We acknowledge receipt of your request on 21 February 2017 and can confirm that the requested letter was emailed to you on the 23rd. This being said, we acknowledge your concern regarding the delay in the issuing of this letter and have brought this matter to the attention of the relevant Call Centre Manager to investigate and address.
We once again apologize for the delay in our response and encourage you to contact us on *** should you have any further, comments, inquiries or suggestions.
Kindest regards,
Identity Online Team
Thank for your post and we sincerely apologize for the delay in our response.
We acknowledge receipt of your request on 21 February 2017 and can confirm that the requested letter was emailed to you on the 23rd. This being said, we acknowledge your concern regarding the delay in the issuing of this letter and have brought this matter to the attention of the relevant Call Centre Manager to investigate and address.
We once again apologize for the delay in our response and encourage you to contact us on *** should you have any further, comments, inquiries or suggestions.
Kindest regards,
Identity Online Team