paid up account

I am writing to formally express my frustration regarding the continuous calls and SMSes I have been receiving from MBD on your behalf.

I have fully paid the account in question, and to my surprise, it was closed without my consent. Your failure to communicate this payment status to MBD is both unacceptable and irresponsible. This ongoing harassment over a settled account is not only distressing but also a violation of my rights as a consumer.

I will not tolerate further harassment regarding this matter. I therefore request the following, urgently: 1. A formal paid-up letter confirming that my account has been fully settled. 2. Immediate communication with MBD to update them accordingly and to cease all further contact with me.

Kindly treat this request with the urgency it deserves.