paid in full
I paid my account in full last year but now I dont have credit anymore<br> That's not fair<br> Not fair at all
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Identity's replyOfficial
02 Jul 2015, 11:05Hello ramodipa47@gmail,
Thank you for your post and affording us the opportunity to clarify your concerns.
We have investigated your concerns raised and established that the mentioned account was previously handed over to Munnik Basson Dagama (MBD). We wish to confirm that once an account is handed over it can no longer be used for purchases; therefore, subsequent to the settlement of this account in September 2014 it was closed.
We believe that you were informed of this in October 2014, following an enquiry on our Facebook site.
Subsequent to our telephonic discussion, we confirm that you have been informed of the status of this account and have app**** for a new account with us.
We trust that we were able to adequately attend to your concerns raised.
Should you have any further comments or suggestions, please contact us on *** or via email on ***.
Kind regards,
Lynn
Thank you for your post and affording us the opportunity to clarify your concerns.
We have investigated your concerns raised and established that the mentioned account was previously handed over to Munnik Basson Dagama (MBD). We wish to confirm that once an account is handed over it can no longer be used for purchases; therefore, subsequent to the settlement of this account in September 2014 it was closed.
We believe that you were informed of this in October 2014, following an enquiry on our Facebook site.
Subsequent to our telephonic discussion, we confirm that you have been informed of the status of this account and have app**** for a new account with us.
We trust that we were able to adequately attend to your concerns raised.
Should you have any further comments or suggestions, please contact us on *** or via email on ***.
Kind regards,
Lynn
Identity's reply02 Jul 2015, 11:05
Official
Hello ramodipa47@gmail,
Thank you for your post and affording us the opportunity to clarify your concerns.
We have investigated your concerns raised and established that the mentioned account was previously handed over to Munnik Basson Dagama (MBD). We wish to confirm that once an account is handed over it can no longer be used for purchases; therefore, subsequent to the settlement of this account in September 2014 it was closed.
We believe that you were informed of this in October 2014, following an enquiry on our Facebook site.
Subsequent to our telephonic discussion, we confirm that you have been informed of the status of this account and have app**** for a new account with us.
We trust that we were able to adequately attend to your concerns raised.
Should you have any further comments or suggestions, please contact us on *** or via email on ***.
Kind regards,
Lynn
Thank you for your post and affording us the opportunity to clarify your concerns.
We have investigated your concerns raised and established that the mentioned account was previously handed over to Munnik Basson Dagama (MBD). We wish to confirm that once an account is handed over it can no longer be used for purchases; therefore, subsequent to the settlement of this account in September 2014 it was closed.
We believe that you were informed of this in October 2014, following an enquiry on our Facebook site.
Subsequent to our telephonic discussion, we confirm that you have been informed of the status of this account and have app**** for a new account with us.
We trust that we were able to adequately attend to your concerns raised.
Should you have any further comments or suggestions, please contact us on *** or via email on ***.
Kind regards,
Lynn