KD
Kim D

1 reviews | Active since Dec 2012

27 Jan 2016, 12:00

OUTSTANDING PAYMENT

THIS IS FREAKING RIDICULOUS HOW MANY TIMES ARE THE IDENTITY CALL CENTRE AGENTS GOING TO STOP CALLING , IM REPORTING THIS TO THE CONSUMERS ACT , IM FASTRATED TO BE ANSWERING THE SAME ANNOYING QUESTION ALL THE TIME , IN NOVEMBER A PAYMENT WAS MADE AND TWO PAYMENTS IN DEC I COULD BE WRONG , BUT PLEASE I HAVE JUST HAD IT . AND YOU HAVE TO DEAL WITH AGENTS THAT ARE SO RUDE AND AROGANT AND THE SAME TIME . <br> <br> YOU SHOULD NOT EVEN BE CALLING ME AT ALL FOR THAT MATTER

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Replies (1)
Identity
Identity's reply20 Sept 2016, 12:44
Official

Thank you for your post.

Unfortunately due to a technical error on the hello peter site some of the posts did not reach us in time for us to respond.

We apologise for this unfortunate glitch as we like to respond to customers as quickly and efficiently as we can.

Should the matter that you posted not be resolved, please contact us on services@ identity.co.za and we will gladly assist.

Sincerely yours,

Identity Online Team

Best regards,