1 reviews | Active since Dec 2016

31 Aug 2017, 17:28

Only one cashier with such a long que

Firstly it's month end and they is only one cashier while others cash up without a replacement your payment service is very poor

0
Replies (1)
Identity
Identity's reply13 Sept 2017, 08:04
Official

We apologise for the delay in our response to your query.

At Identity, we strive to offer customers with an effortless shopping experience and were therefore concerned to hear about your experience at one of our stores.

We therefore escalated this matter to the Store Manager to address.

We wish to advise you of the various payment options we have available, which can be viewed on our website by following the listed link, http://www.identity.co.za/payment-options.

We trust that we were able to adequately attend to your concerns and apologise for your experience in this regard. We hope that we will see you in our stores again soon.

Yours sincerely,

Identity Online Team