LS
Lea S
1 reviews | Active since May 2016
21 Jul 2024, 23:20
Online orders received short
I am ****ed off I went to collect my order only to receive an order with two jerseys but when I checked online I see that it says three collected so what happened to my grey t-shirt ordered ?????? Sent emails no response from identity why must I be charged for what I haven't received ...
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Identity's replyOfficial
21 Aug 2024, 15:30Dear Lea,
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. Kindly forward your proof of payment to the email *** in order for us to assist.
Regards,
Tania
Identity Customer Service
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. Kindly forward your proof of payment to the email *** in order for us to assist.
Regards,
Tania
Identity Customer Service
Best regards,
Identity's reply21 Aug 2024, 15:30
Official
Dear Lea,
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. Kindly forward your proof of payment to the email *** in order for us to assist.
Regards,
Tania
Identity Customer Service
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. Kindly forward your proof of payment to the email *** in order for us to assist.
Regards,
Tania
Identity Customer Service
Best regards,