1 reviews | Active since Sept 2017
No response
I logged a complaint on your website on the 15.02.2018 after receiving no response I sent an inbox message to your company on Facebook on the 20.01.2018. It's a day later and I still have not received any feedback. It's so disappointing that a company this big does not have any customer service values. Why must a customer beg for after service. It doesn't take that much of time to respond to 1 query. I await your urgent response.
Thank you for your post and allowing us the opportunity to respond.
We apologise for any inconvenience caused, and we have subsequently attempted to contact you in this regard, but regret that we have been unsuccessful in our attempts. We have sent you an email in this regard and await your soonest response in order to further investigate this matter for you.
Should you have aby further enquiries, please feel free to contact us on *** or via email on ***.
Kind regards,
Truworths Online Team
Best regards,
Thank you for your post and allowing us the opportunity to respond.
We apologise for any inconvenience caused, and we have subsequently attempted to contact you in this regard, but regret that we have been unsuccessful in our attempts. We have sent you an email in this regard and await your soonest response in order to further investigate this matter for you.
Should you have aby further enquiries, please feel free to contact us on *** or via email on ***.
Kind regards,
Truworths Online Team
Best regards,