AF
Arnold F

1 reviews | Active since Nov 2020

05 Feb 2022, 14:24

......... No

DOESN'T EVEN DESERVE A STAR My ACCOUNT WAS OVER DUE I CAME INTO THE STORE TO MAKE PAYMENT, WHEN I MADE PAYMENT ON MY ACCOUNT I PAID MORE THEN WHAT WAS NEEDED SO ON MY ACCOUNT SUMMARY THERE IS A - FIGURE OWING TO ME FOR THE PASS 2 WEEKS IV BEEN WAITING FOR MY DUE MONEY AND EVERY TIME I HAVE TO COME INTO THE STORE AND QUARRY ABOUT THIS MONEY DUE I GET ANSWERS THAT I MUST WAIT FEW DAYS WHY MUST I WAIT FOR WHAT'S MINE AND UTMOST POOR POOR CUSTOMER SERVICE EVER DOES NOT MEANS IF YOU BUY ON ACCOUNT AND CANNOT MAKE PAYMENT ON TIME YOU MUST BE TREATED IN THAT SERVICE MANOR, ALL THE TRIPS IM MAKING TO THE STORE WHO WILL FUND ME FOR TRANSPORTATION?????? AND WHEN YOU ENTER THE STORE NO GUARD THERE, THE GUARD IS BUSY TALKING INSIDE THE STORE NO ONE ON THE FLOOR TO HELP CUSTOMERS IF THERE'S NO TO HELP PLEASE EMPLOY STAFF TO WORK SO THAT CUSTOMERS CAN GET HELP POOR POOR SERVICE AGAIN......

0
Replies (1)
Identity
Identity's reply16 Feb 2022, 08:48
Official
Hi Arnold,

Thank you for your post.

We can confirm that your refund had been processed and are pleased that this matter has been resolved.

Kind regards,

Identity Online Team