sT
serena T
1 reviews | Active since May 2014
26 Feb 2015, 10:46
need assistance
I would like to arrange payment of R100 from this month onwards.my account went in arrears which was notmy fault if you look it up on the system.I will be paying an amount of R100 on the 4th of march.thank you!
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Identity's replyOfficial
02 Mar 2015, 16:47Hello serenat,
Thank you for maintaining communication with us and affording us the opportunity to respond.
We appreciate the fact that you have contacted Identity, regarding the arrears amount due on your account. When an account reflects in arrears, correspondence regarding the status of the account is automatically sent to the customer. This is done as a reminder that your credit worthiness is an asset and staying up to date with payments an important part of managing your account.
Please be advised that your requested arrangement has been noted on your account, and we kindly urge you to keep to this agreement. We look forward to seeing your account up to date with payment once again, so that you may be able to enjoy all the benefits of being an Identity account-holder.
Best regards,
Charmaine
Thank you for maintaining communication with us and affording us the opportunity to respond.
We appreciate the fact that you have contacted Identity, regarding the arrears amount due on your account. When an account reflects in arrears, correspondence regarding the status of the account is automatically sent to the customer. This is done as a reminder that your credit worthiness is an asset and staying up to date with payments an important part of managing your account.
Please be advised that your requested arrangement has been noted on your account, and we kindly urge you to keep to this agreement. We look forward to seeing your account up to date with payment once again, so that you may be able to enjoy all the benefits of being an Identity account-holder.
Best regards,
Charmaine
Best regards,
Identity's reply02 Mar 2015, 16:47
Official
Hello serenat,
Thank you for maintaining communication with us and affording us the opportunity to respond.
We appreciate the fact that you have contacted Identity, regarding the arrears amount due on your account. When an account reflects in arrears, correspondence regarding the status of the account is automatically sent to the customer. This is done as a reminder that your credit worthiness is an asset and staying up to date with payments an important part of managing your account.
Please be advised that your requested arrangement has been noted on your account, and we kindly urge you to keep to this agreement. We look forward to seeing your account up to date with payment once again, so that you may be able to enjoy all the benefits of being an Identity account-holder.
Best regards,
Charmaine
Thank you for maintaining communication with us and affording us the opportunity to respond.
We appreciate the fact that you have contacted Identity, regarding the arrears amount due on your account. When an account reflects in arrears, correspondence regarding the status of the account is automatically sent to the customer. This is done as a reminder that your credit worthiness is an asset and staying up to date with payments an important part of managing your account.
Please be advised that your requested arrangement has been noted on your account, and we kindly urge you to keep to this agreement. We look forward to seeing your account up to date with payment once again, so that you may be able to enjoy all the benefits of being an Identity account-holder.
Best regards,
Charmaine
Best regards,