PN
Phumlani N
1 reviews | Active since Apr 2018
22 Jun 2021, 00:46
Jozini Identity
On 21 st June 2020 I was very much embarrassed by Identity manager at Jozini, I visited the shop because I had a broken shoe, I wanted to buy new shoes after driving many kilometres to reach to Jozini Identity, the manager denied me to enter because I was wearing built in mask in polo neck. He told me that what I was wearing it wasn't a mask I must go back and buy another mask. The manager didn't want me to listen to me he just chased me away. I was very much embarrassed after driving so many kilometres to reach Jozini mall Identify and the guy just deny to buy what I wanted. In as much I understand that there is corona regulations but the guy was personally insulting me.
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Identity's replyOfficial
22 Jun 2021, 11:14Thank you for your post.
Upon receipt of your post, we escalated your concerns raised to the relevant Management.
We can confirm that one of our consultants has been in contact with you and are pleased that this matter has been resolved.
Kind regards,
Identity Online Team
Upon receipt of your post, we escalated your concerns raised to the relevant Management.
We can confirm that one of our consultants has been in contact with you and are pleased that this matter has been resolved.
Kind regards,
Identity Online Team
Best regards,
Identity's reply22 Jun 2021, 11:14
Official
Thank you for your post.
Upon receipt of your post, we escalated your concerns raised to the relevant Management.
We can confirm that one of our consultants has been in contact with you and are pleased that this matter has been resolved.
Kind regards,
Identity Online Team
Upon receipt of your post, we escalated your concerns raised to the relevant Management.
We can confirm that one of our consultants has been in contact with you and are pleased that this matter has been resolved.
Kind regards,
Identity Online Team
Best regards,