IM
Isaac M
1 reviews | Active since Aug 2020
17 Aug 2020, 20:19
Isaac M
I went to identity to settle my account that was handed over to the lawyers since I lost my job 3 years ago I was told to call the customer care to find out where account was handed without any luck, they gave me different numbers from dmc, veri cred and the list goes on..when I call the lawyers I'm told my account is not with them or I don't owe anything and yet my credit report shows I still owe R1500 which I acknowledge. All I ask is to pay up once and for all because this is ruining my life and credit rating and I can't apply for anything without this popping up all the time. ASKING FOR HELP
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Identity's replyOfficial
19 Aug 2020, 15:59Thank you for your post.
Upon receipt of your query, we escalated your concerns raised to the relevant department to address.
Please note that your account has been handed over to MBD, for any account related query we kindly request you to contact MBD directly on ***. We can confirm that one of our consultants has been in contact with you to provide feedback and are pleased to further confirm that this matter has been confirmed.
Kind regards,
Identity Online team
Upon receipt of your query, we escalated your concerns raised to the relevant department to address.
Please note that your account has been handed over to MBD, for any account related query we kindly request you to contact MBD directly on ***. We can confirm that one of our consultants has been in contact with you to provide feedback and are pleased to further confirm that this matter has been confirmed.
Kind regards,
Identity Online team
Identity's reply19 Aug 2020, 15:59
Official
Thank you for your post.
Upon receipt of your query, we escalated your concerns raised to the relevant department to address.
Please note that your account has been handed over to MBD, for any account related query we kindly request you to contact MBD directly on ***. We can confirm that one of our consultants has been in contact with you to provide feedback and are pleased to further confirm that this matter has been confirmed.
Kind regards,
Identity Online team
Upon receipt of your query, we escalated your concerns raised to the relevant department to address.
Please note that your account has been handed over to MBD, for any account related query we kindly request you to contact MBD directly on ***. We can confirm that one of our consultants has been in contact with you to provide feedback and are pleased to further confirm that this matter has been confirmed.
Kind regards,
Identity Online team