1 reviews | Active since May 2017
Incessant phonecalls
<p>I am at my wits end, Identity has decided that I am eligible for a credit limit increase. I have been into the shop and spoken to telephone consultants more than 5 times yet now I get phonecalls on a daily basis 5 to 6 times a day, everyday including weekends from a computer telling me i must come in store to activate this credit limit increase. This is ridiculous!!! I am going to close my account to prevent Identitiy ever contacting me again....</p>
Thank you for your post and allowing us the opportunity to clarify your concerns.
We can understand your frustration in this regard and as discussed telephonically you no longer wish to receive any credit increase offers we have temporarily opted you out for this benefit, however should you in future wish to receive offers of this kind again or, should your income or credit commitments change, please inform us and we will gladly assist.
Please feel free to contact us on *** or via email on ***
Kind regards,
Identity Online Team
Thank you for your post and allowing us the opportunity to clarify your concerns.
We can understand your frustration in this regard and as discussed telephonically you no longer wish to receive any credit increase offers we have temporarily opted you out for this benefit, however should you in future wish to receive offers of this kind again or, should your income or credit commitments change, please inform us and we will gladly assist.
Please feel free to contact us on *** or via email on ***
Kind regards,
Identity Online Team