PN
Pride N

1 reviews | Active since May 2020

24 Jul 2023, 16:39

I'm really disappointed

Today I was at daveyton mall identity to pay my account I had R5.00 coins for R500.00 so I after they let me count all the money they told me that they don't want my money because it will tear their money bags the cashier and the manager told me to go's ask for change at Betways I left then came back with notes the cashier had the guts to ask me which shop gave me notes I'm really annoyed .

0
Replies (1)
Identity
Identity's reply27 Jul 2023, 09:55
Official
Dear  Pride, 

Thank you for bringing this to our attention.  We are sorry that you’ve had this experience.
      

We always aim to improve our service offering and appreciate the feedback.  We have arranged for management to get in contact with you, in order to resolve. 
      

Regards
     
     
Tania Identity  Customer Service