Identity useless and poor quality

I bought a jacket from Identity about a month ago, it was a rather expensive jacket, I wore it about 3 or 4 times max and I had noticed yesterday that the stuffing from inside the jacket is starting to come out through the stitching of the jacket, I think it's honestly ridiculous for that to happen especially since it's never been washed or anything out of the ordinary, has the quality of Identity clothing dropped so low that the clothes look good for a month and then start to fall apart? if that's the case then the price should certainly drop, cause to pay R800 for a jacket that is starting to look like it's worth R80 isn't worth! I am utterly disgusted with this kind of quality! I don't think I will be shopping at identity any time soon and I will be sure to tell everyone I know about the uselessness and poor quality that is identity!