DP
Dee P

1 reviews | Active since Sept 2014

10 May 2022, 13:52

IDENTITY PAID OFF - NO SETTLEMENT LETTER RECEIVED / ****?

Paid up my identity account 0707/2021 - sent POP to *** nobody has sent me the settlement letter to date. Dealt with Terence Samba at Brooks Luyt sent me all 3 settlement offers and I paid. Now I cant get settlement letter for IDENTITY. why is that?

0
Replies (2)
Identity
Identity's reply10 May 2022, 16:55
Official
Hi Dee ,

We escalated your concerns to the relevant Management and will be in touch with feedback.

Kind regards,

Identity Online Team 
Identity
Identity's reply11 May 2022, 14:20
Official
Hi Dee,

We can confirm that a paid-up letter has been sent to you via email.

Kind regards,

Identity Online Team