BP
Bianca P

1 reviews | Active since Dec 2019

20 Jun 2022, 15:36

Identity... Not worth it.

Last month in error I short paid my account by a whooping R50, since then I've been getting call none stop regarding payment. Then they reckon I owe the current month's installment and the R50, which I will pay. A total oversight but the amount of calls and harassment for R50 whereas people ***** thousands. Not like I didn't pay my account. I only short paid. which I'm going to settle my account and close it now. Good losing a customer.

0
Replies (3)
Identity
Identity's reply21 Jun 2022, 16:09
Official
Hi  Bianca,

We checked your account and can confirm that your payment of R200.00 was received. Please note that your instalment is currently R300.00 and before your purchase your instalment was R250.00.

Kind regards,

Identity Online Team

Best regards,

BP
Bianca P's update21 Jun 2022, 16:16
Reviewer Update
MY INSTALLMENT FOR JUNE IS R300, MEANING I WAS OVERDUE BY R50. ANYWAY ACCOUNT PAID, EMAIL SENT. GOODBYE
Identity
Identity's reply19 Jul 2022, 12:13
Official
Hi Bianca,

We can confirm that this matter has been resolved.

Kind regards,

Identity online Team

Best regards,