FP
Franco P
1 reviews | Active since Nov 2019
10 Mar 2021, 11:07
Identity is the worst!
I paid my account on the 2nd of March. I paid much more than i as supposed to. Its the 10th of March and they still keep phoning telling me.i should pay. I sent through the proof of payment too. Why dont they update my account. Now it shows that im a bad payer
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Identity's replyOfficial
11 Mar 2021, 10:48Thank you for your post.
Upon receipt of your query, we escalated your query to the relevant department.
We can confirm that your account has been paid and your payment is reflecting. We thank you for making the payment.
We hope that we were able to adequately attend to your concerns raised. Should you however require assistance with any other matter of concern, please contact us on *** or via ***
Kind regards,
Identity Online Team
Upon receipt of your query, we escalated your query to the relevant department.
We can confirm that your account has been paid and your payment is reflecting. We thank you for making the payment.
We hope that we were able to adequately attend to your concerns raised. Should you however require assistance with any other matter of concern, please contact us on *** or via ***
Kind regards,
Identity Online Team
Identity's reply11 Mar 2021, 10:48
Official
Thank you for your post.
Upon receipt of your query, we escalated your query to the relevant department.
We can confirm that your account has been paid and your payment is reflecting. We thank you for making the payment.
We hope that we were able to adequately attend to your concerns raised. Should you however require assistance with any other matter of concern, please contact us on *** or via ***
Kind regards,
Identity Online Team
Upon receipt of your query, we escalated your query to the relevant department.
We can confirm that your account has been paid and your payment is reflecting. We thank you for making the payment.
We hope that we were able to adequately attend to your concerns raised. Should you however require assistance with any other matter of concern, please contact us on *** or via ***
Kind regards,
Identity Online Team