1 reviews | Active since Jul 2017
Identity Horrible
<p>Firstly i would like all of you to know what pathetic company this is!</p> <p>Not just very expensive, but their admin is up to no good!</p> <p>I've had an account with them for some time, and all of the sudden they started to send SMS's threatening me for not paying and all sort of bull****! I always pay by the 5th...</p> <p>I sent numerous e-mail and still they keep up with their nonsens!</p> <p>Do not open an account with them. They are pathetic.</p> <p>I'm definetly closing this account.</p> <p> </p> <p> </p>
Thank you for your post and allowing us the opportunity to respond.
When the payment due is not received by the due date communication is systematically generated to inform you on the status of your account.
We acknowledge that a payment was received on 20 June 2017, however, as this payment was not made by the due date which was 05th of June 2017, communication was thus generated as a result.
We trust that we have adequately attended to this matter for you and sincerely apologise for any inconvenience that may have been caused as a result of this matter.
Please feel free to contact us via email on *** should you have any further enquiries.
Kind regards,
Identity Online Team
Best regards,
Thank you for your post and allowing us the opportunity to respond.
When the payment due is not received by the due date communication is systematically generated to inform you on the status of your account.
We acknowledge that a payment was received on 20 June 2017, however, as this payment was not made by the due date which was 05th of June 2017, communication was thus generated as a result.
We trust that we have adequately attended to this matter for you and sincerely apologise for any inconvenience that may have been caused as a result of this matter.
Please feel free to contact us via email on *** should you have any further enquiries.
Kind regards,
Identity Online Team
Best regards,