NN
Nonkululeko N
1 reviews | Active since Sept 2016
27 Nov 2020, 23:58
Identity free voucher
I received R100 free voucher & I drove all the way to redeem it & I got myself R99 earnings & I didn't have cash with me. When I got to the till, the cashiers told me I couldn't redeem it due to the 1cent difference. I need to add money & buy something else to reach that R100 & I didn't have any cash with me. I'm so dissapointed in you guys, really & I love your clothes & accocories. I had to drive back empty handed
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Replies (2)NN
Nonkululeko N's updateReviewer Update
28 Nov 2020, 00:00& there wasn't anything in the store that was exactly priced at R100
NN
Nonkululeko N's update28 Nov 2020, 00:00
Reviewer Update
& there wasn't anything in the store that was exactly priced at R100
Identity's replyOfficial
08 Dec 2020, 08:37Thank you for your post.
Upon receipt of your post, we escalated your concerns raised to the relevant department to address.
We can confirm that one of our consultants tried contacting you but were unsuccessful in their attempt. We wish to advise that in order for us to investigate this matter, please contact us directly on ***/ ***.
Hope to hear from you soon.
Kind regards,
Identity Online Team
Upon receipt of your post, we escalated your concerns raised to the relevant department to address.
We can confirm that one of our consultants tried contacting you but were unsuccessful in their attempt. We wish to advise that in order for us to investigate this matter, please contact us directly on ***/ ***.
Hope to hear from you soon.
Kind regards,
Identity Online Team
Identity's reply08 Dec 2020, 08:37
Official
Thank you for your post.
Upon receipt of your post, we escalated your concerns raised to the relevant department to address.
We can confirm that one of our consultants tried contacting you but were unsuccessful in their attempt. We wish to advise that in order for us to investigate this matter, please contact us directly on ***/ ***.
Hope to hear from you soon.
Kind regards,
Identity Online Team
Upon receipt of your post, we escalated your concerns raised to the relevant department to address.
We can confirm that one of our consultants tried contacting you but were unsuccessful in their attempt. We wish to advise that in order for us to investigate this matter, please contact us directly on ***/ ***.
Hope to hear from you soon.
Kind regards,
Identity Online Team