Identity Clothing Garden Route Mall. Wont go Back There after Today

I live Far from Garden Rout Mall and I dont get a lot of Free Time from Work But I had the chance today to go in and buy a Pair of Shoes that I wanted as I cant Find it on line but I saw them in the Store. The Shop assistant seemed to be irretated and was not really eager to help me. I asked her for a size 10 in the shoe She said thats the only size they have instock. Meaning the shoe that was on the Shelf. So I said to her thats fine as it was a size 10. She put the shoe down on the counter and said she is waiting for her Colluege as they busy with Banking or Something.. I arrived there just after 17:00 the close at 18:00. The Shop assistant did not really seem like she wanted to help me but I waited about 20 min for the others to return from their back area of the Store. Just before they came the Assistant said they will have to check if they online first. Man if I new they had a problem Why did I have to wait for her damn Colleges to get back. Should they not do Banking when store is closed. MAN I think there system was already off when I got there an they were cashed up. Now I wont be able to make a turn there again untill in two weeks time. I am so disgusted I am put off this store so that I dont want to even shop online or instore. They dont have those shoes online anyway. I have an Account there I am going just pay it and Close it dont want to spend my hard earned money in that store or brand. MXM to receive service like that. Just the attitude said it all did not even go fetch a box of shoes to Ring up as they new the systems were off and they just wanted to go home. WOW WOW WOW what happened to customer service. suppose they dont need the money they have enough to pay there staff and rent. I dont think I will ever Go back It made me siek.