ZS
Zinhle S

1 reviews | Active since Jul 2023

02 Aug 2023, 11:15

Identity Carlton Center.🎉🥳💐

I bought items at identity golden walk and I didn't realize that the sizes were smaller, so I decided to return the items but I went to Identity in Carlton Centre and the service was great, the lady at the till was smiling and friendly. They even called me a week later to check if the items I exchanged were correct sizes. Thanks for the wonderful service.🎉🥳💐

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Replies (1)
Identity
Identity's reply24 Oct 2023, 12:27
Official
Dear Zinhle,

We are delighted to hear of your amazing service received at the store mentioned and we will forward this to the relevant store.
 
We pride ourselves on excellence and providing customer service of international standards, as every attempt is made to ensure that our valued customers are assisted by qualified and passionate personnel.
 
On behalf of  Identity  we would like to thank you the wonderful feedback and we look forward to having you as a customer for many years to come.

Regards,

Tania

Identity Customer Service