Identity at mall of africa closed at 3pm today

Item: Identity
Rating: 3
Author: Ephraim F

@identity mall of Africa branch closed at three today an is my due date ? We only got notification at the door

Cell: **********

Helpful (0)

Replies (2)

Identity's replyOfficial

03 May 2019, 08:51

We acknowledge receipt of your review and appreciate you getting in touch with us.

We will investigate your concerns raised and will provide you with feedback soon.

Kind regards,

Identity Online Team

Identity's reply03 May 2019, 08:51

Official

Identity's replyOfficial

13 May 2019, 10:51

Thank you for your post and allowing us the opportunity to respond.

Upon receipt of your post we escalated your concerns raised to the relevant Management to address.

We were advised that the respective store was busy with stock take on 02 May 2019, thus the store had to close early. We sincerely apologise for any inconvenience caused as a result of this matter and hope that we were able to adequately resolve this matter for you.

Should you have any further queries with regards creating your online profile, please contact our Online team directly on 021- *** or via email ***.

Kind regards,

Identity Online Team

Identity's reply13 May 2019, 10:51