TM
Tholoana M
1 reviews | Active since Feb 2023
28 Oct 2023, 14:20
Identity @Klerksdorp City Mall
The staff was rude. I wanted to fit before I paid but the door to the fitting room was barricaded, they claimed to be closed but they could receive my money. I'm so dissatisfied.
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Identity's replyOfficial
03 Nov 2023, 09:24 Dear Tholoane,
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards,
Tania
Identity Customer Service
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards,
Tania
Identity Customer Service
Identity's reply03 Nov 2023, 09:24
Official
Dear Tholoane,
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards,
Tania
Identity Customer Service
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards,
Tania
Identity Customer Service