Identify Govern Mbeki Rude Manager

So I went to Kenako mall, port elizabeth. I was assisted by a friendly young colourd lady, sorry I missed your name. I paid for my items and before I left I asked about a pair of jeans that was on sale but they didn't have my size. She offered to check on system which store had it. And it was Govern Mbeki.

The above happened on Saturday. Sunday morning I called Govern mbeki and Olwethu answered and went to the floor to check the the pair of jeans I was trying to describe - I didn't have an item number and she managed to find it and I told her I will be there in 2 hours.

I arrived at the store about an hour before the store closed, I just got carried away, I saw now another pair of jeans and a cute dress I went to fit them on, browsed the store again for other things that could catch my eye. Finally I headed to the cashier. I was again assisted by Olwethu.

Now my card declined - I tried again it declined. Now the store was already closed, it was almost 12H50. Okay then I went I to my app to check if maybe I exceeded my limit - no reception.

I really needed the items, the manager on duty came-didn't even bother to greet me. With an annoyed voice she asked where I stay, I was now already on the line phoning the call centre so the can check what the issue was. She suggested (the manager) that I leave the items to be kept aside, as she cannot wait for me and not sure how long the consultation over the phone would take. It was now 13H04 I told her I'm 2 minutes away from being assisted, she didn't say a word, she just rushed past me testing her alarms or whatever that was she was doing. Shame poor Olwethu was now ordered to go clean up her ******* in the fitting room area. She left and said to me "when you come right, please notify me"!

I was already impressed with the previous experience from Kenako and when I phoned Olwethu, but the manager turned all that around.

I just got home and so disgusted. She sacrificed a store sale for what, I dont even want to mention it here.