NN
Nonyukela N
1 reviews | Active since May 2015
02 Feb 2016, 13:13
I do nt own any account from them
Good day, <br> <br> I was called many times by the people of Mr Price telling me that I owe Mr Price money for account. Account which I never opened and two weeks back I send them avidaffit plus my copy of ID but still today, I had not received any confirmation that they did received it. I very angry about that because their consultants where very rude to me like I di opened an account. ask them to send me all the documents that opend the account but they never did. I want to take the shop to my lawyers because being harassed it wwas not good for me.
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Identity's replyOfficial
05 Feb 2016, 12:20Hello Kaizer75,
We were concerned to read that you have not received feedback regarding the mentioned account dispute; we therefore immediately escalated your concerns to our ***** Department.
Following our telephonic conversation on 04 February 2016 we can verify that you were contacted regarding the Identity account. We have arranged for one of our consultants from our ***** Department to contact you today to provide you with an update on their investigation.
We trust that this matter will be successfully resolved once the investigation has been concluded and sincerely apologise for the delay in feedback in this regard.
Kind regards,
Lynn
We were concerned to read that you have not received feedback regarding the mentioned account dispute; we therefore immediately escalated your concerns to our ***** Department.
Following our telephonic conversation on 04 February 2016 we can verify that you were contacted regarding the Identity account. We have arranged for one of our consultants from our ***** Department to contact you today to provide you with an update on their investigation.
We trust that this matter will be successfully resolved once the investigation has been concluded and sincerely apologise for the delay in feedback in this regard.
Kind regards,
Lynn
Identity's reply05 Feb 2016, 12:20
Official
Hello Kaizer75,
We were concerned to read that you have not received feedback regarding the mentioned account dispute; we therefore immediately escalated your concerns to our ***** Department.
Following our telephonic conversation on 04 February 2016 we can verify that you were contacted regarding the Identity account. We have arranged for one of our consultants from our ***** Department to contact you today to provide you with an update on their investigation.
We trust that this matter will be successfully resolved once the investigation has been concluded and sincerely apologise for the delay in feedback in this regard.
Kind regards,
Lynn
We were concerned to read that you have not received feedback regarding the mentioned account dispute; we therefore immediately escalated your concerns to our ***** Department.
Following our telephonic conversation on 04 February 2016 we can verify that you were contacted regarding the Identity account. We have arranged for one of our consultants from our ***** Department to contact you today to provide you with an update on their investigation.
We trust that this matter will be successfully resolved once the investigation has been concluded and sincerely apologise for the delay in feedback in this regard.
Kind regards,
Lynn