LM
Lutendo M

1 reviews | Active since Aug 2024

03 Aug 2024, 12:46

I came to identity t...

I came to identity the glen mall to look for my son's polorneck then I met this lady Noluthando when I got to the cash desk she asked if I want to open an account I was not sure but I gave her my details she then opened me the identity account and just like that I got the account and she then showed me the sale I bought more than I wanted I didnt use any cash I just used the account she further explained the vouchers that I got and told me they work on normal prices only I then saw a gown that I like but I did not get the size she then ordered for me online it was a great experience I got I am so happy I got out with many items in such a small amount I'm giving her a 10 out of 10 with her service I will come back for her thank you so much identity 🎉💝

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Replies (1)
Identity
Identity's reply21 Aug 2024, 15:57
Official
 Dear Lutendo,

We are delighted to hear of your amazing service received at the store mentioned and we will forward this to the relevant store.
 
We pride ourselves on excellence and providing customer service of international standards, as every attempt is made to ensure that our valued customers are assisted by qualified and passionate personnel.
 
On behalf of Identity we would like to thank you the wonderful feedback and we look forward to having you as a customer for many years to come.


Regards,
 
 Tania
 Identity Customer Service