TT
Tichafa T
1 reviews | Active since Aug 2024
04 Aug 2024, 11:05
I came into store to make a purchase but my passport had expired, I explained to the consultant that I had sent both my passports to be updated but I still couldn't make a purchase, so Samkelo called the head office to find out what the issue was and he g
I came into store to make a purchase but my passport had expired, I explained to the consultant that I had sent both my passports to be updated but I still couldn't make a purchase, so Samkelo called the head office to find out what the issue was and he got them to update my passport number which the consultants at others stores couldn't do. He was very helpful and quick with the matter
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Replies (1)Identity's replyOfficial
21 Aug 2024, 16:17Dear Tichafa,
We are delighted to hear of your amazing service received at the store and we will forward this to the relevant store.
We pride ourselves on excellence and providing customer service of international standards, as every attempt is made to ensure that our valued customers are assisted by qualified and passionate personnel.
On behalf of Identity we would like to thank you the wonderful feedback and we look forward to having you as a customer for many years to come.
Regards,
Tania
Identity Customer Service
We pride ourselves on excellence and providing customer service of international standards, as every attempt is made to ensure that our valued customers are assisted by qualified and passionate personnel.
On behalf of Identity we would like to thank you the wonderful feedback and we look forward to having you as a customer for many years to come.
Regards,
Tania
Identity Customer Service
Identity's reply21 Aug 2024, 16:17
Official
Dear Tichafa,
We are delighted to hear of your amazing service received at the store and we will forward this to the relevant store.
We pride ourselves on excellence and providing customer service of international standards, as every attempt is made to ensure that our valued customers are assisted by qualified and passionate personnel.
On behalf of Identity we would like to thank you the wonderful feedback and we look forward to having you as a customer for many years to come.
Regards,
Tania
Identity Customer Service
We pride ourselves on excellence and providing customer service of international standards, as every attempt is made to ensure that our valued customers are assisted by qualified and passionate personnel.
On behalf of Identity we would like to thank you the wonderful feedback and we look forward to having you as a customer for many years to come.
Regards,
Tania
Identity Customer Service
