TH
Tina H
1 reviews | Active since Aug 2024
05 Aug 2024, 09:47
I bought a blazer online with my account and it was delivered in 3days and then I ordered again and paid cash. Its been over 7days and I haven’t received any feedback. Their system is just a mess, everyone refers you to someone else for help and yet no on
I bought a blazer online with my account and it was delivered in 3days and then I ordered again and paid cash. Its been over 7days and I haven’t received any feedback. Their system is just a mess, everyone refers you to someone else for help and yet no one can actually help me. I might as well close the account and stop buying from identity
Helpful (0)
Replies (2)0
Replies (2)
Identity's replyOfficial
21 Aug 2024, 16:33Dear Tina,
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards,
Tania
Identity
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards,
Tania
Identity
Identity's reply21 Aug 2024, 16:33
Official
Dear Tina,
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards,
Tania
Identity
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards,
Tania
Identity
Identity's replyOfficial
21 Aug 2024, 16:44Dear Tina,
We can confirm that your parcel was delivered and collected and we apologise for the late response.
Regards,
Tania
We can confirm that your parcel was delivered and collected and we apologise for the late response.
Regards,
Tania
Identity's reply21 Aug 2024, 16:44
Official
Dear Tina,
We can confirm that your parcel was delivered and collected and we apologise for the late response.
Regards,
Tania
We can confirm that your parcel was delivered and collected and we apologise for the late response.
Regards,
Tania