1 reviews | Active since Oct 2017
How much is my balance..have been paying since
Each week i got t pay 250 and since i started my balance was around 4thou 600 hundred..they keep on sending me letters sayng thy gona send me t credit bereu .i told them i needed t cancel the accnt 1nc i paid it. I counted that atleaat by end of september i would hv done paying the debt but its accumulating its not stopping
Thank you for your post.
We acknowledge your frustration regarding the communications you have received, about the status of your Identity account.
When an account reflects in arrears, correspondence is automatically generated to you as a reminder to bring your account up to date with payment, to ensure that your creditworthiness is not further affected.
We acknowledge and thank you for the payments made, however, it was unfortunately not sufficient to bring the account up to date, and therefore additional charges were incurred.
We regret that you did not receive the communication as it was intended however confirm that you have been informed with regards to your outstanding account balance and total currently due.
We trust that were able to clarify the concerns raised in your post and look forward to seeing your account up to date with payment so that you can enjoy all the benefits of being an Identity account holder
Kind regards,
Identity Online Team
Thank you for your post.
We acknowledge your frustration regarding the communications you have received, about the status of your Identity account.
When an account reflects in arrears, correspondence is automatically generated to you as a reminder to bring your account up to date with payment, to ensure that your creditworthiness is not further affected.
We acknowledge and thank you for the payments made, however, it was unfortunately not sufficient to bring the account up to date, and therefore additional charges were incurred.
We regret that you did not receive the communication as it was intended however confirm that you have been informed with regards to your outstanding account balance and total currently due.
We trust that were able to clarify the concerns raised in your post and look forward to seeing your account up to date with payment so that you can enjoy all the benefits of being an Identity account holder
Kind regards,
Identity Online Team