1 reviews | Active since May 2016
Harrasment and rude consuktants
<p>I have a huge problem with the Identity call centre. I do not have an account with them.they call me more then 4 times everyday.I have requested that they remove my number from their system.</p> <p>The call centre agent then asked me do I think they wake up everyday and hust call me...</p> <p>No supervisors available to interven as they are busy. They are harrasing me fir something I dont even know</p>
Thank you for your post.
We were concerned to read of your experience and have conducted an investigation into this matter.
We established that your cellphone number was linked to a different account, as such communication was sent to you. Following your telephonic conversation with our consultant, you confirmed that the accounts belong to your mom. We confirm that your number has subsequently been removed from the accounts; as such you should no longer receive any further communication for the account.
Please feel free to contact us on *** or via email to *** should you have any further enquiries, comments or suggestions and we will gladly assist.
Kind regards,
Identity Online Team
Thank you for your post.
We were concerned to read of your experience and have conducted an investigation into this matter.
We established that your cellphone number was linked to a different account, as such communication was sent to you. Following your telephonic conversation with our consultant, you confirmed that the accounts belong to your mom. We confirm that your number has subsequently been removed from the accounts; as such you should no longer receive any further communication for the account.
Please feel free to contact us on *** or via email to *** should you have any further enquiries, comments or suggestions and we will gladly assist.
Kind regards,
Identity Online Team